Last updated: December 11, 2024
Shoaip ("we," "our," or "us") operates https://shoaip.com (the "Site") and provides ecommerce analytics and insights services (the "Services"). This Privacy Policy describes how we collect, use, and share information when you use our Site and Services.
                                    When you use our Services, we collect several types of information:
                                    • Personal Information: This includes account details (name, email, phone), business
                                    information (store details, platform credentials), and payment information for
                                    subscribers.
                                    • Automatically Collected Data: We gather usage data, device information (browser
                                    type, IP address), and employ cookies and similar tracking technologies. When you
                                    connect your ecommerce stores, we collect product performance data, customer
                                    behavior analytics, sales metrics, and SEO data.
                                    We use this information to provide and improve our AI-powered analytics services,
                                    generate reports and recommendations, process payments, send updates, respond to
                                    inquiries, and protect our platform. We may share your information with service
                                    providers, payment processors, and analytics providers who help us operate our
                                    platform. We do not sell your personal information to third parties.
                                
                                    We implement appropriate security measures to protect your information, though no
                                    internet transmission is completely secure. We retain your data as long as necessary
                                    for service provision, legal compliance, or legitimate business purposes.
                                    You have rights regarding your personal information, including access, correction,
                                    deletion, processing objection, data export, and consent withdrawal. For
                                    international data transfers, we ensure appropriate safeguards are in place.
                                    Our Services are not intended for children under 13, and we do not knowingly collect
                                    their data. We may update this Privacy Policy periodically, notifying you of
                                    significant changes via email or our Site.
                                
For privacy-related questions, contact us at [email protected] or visit https://shoaip.com. Our platform integrates with various ecommerce platforms (including Shopify and WooCommerce) - please review their respective privacy policies as well.